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  • Rachel Y

Top Qualities of a Great Security Guard

Updated: Nov 27, 2022

Security guards are an important security measure for any business. They can act as a deterrent for criminals and trespassers, manage security risks, and ensure property remains secure. Besides the completion of a security guard training course, what makes a great security guard? Below, we’ll discuss some of the most important traits for security personnel to possess.


Security guards must be trustworthy and reliable as many people are counting on them for protection. Clients, team members, and the public must be able to trust and rely on security personnel. A security guard must not discriminate, violate privacy rights, abuse their power, or accept bribes.


Strong alertness and observational skills are required of a security guard. Security personnel must always stay alert and aware of their surroundings; security is a 24/seven job. Security personnel must always be on the lookout for security threats. They must be able to notice potential threats in the area they are protecting.

Interpersonal Skills

Security guards must be able to communicate effectively with team members, clients, and the public. Guards may encounter angry or threatening individuals; they must respond well and stay calm in these high-stress situations. Often, security personnel will be working in highly populated areas and must be comfortable communicating with team members, clients, and the public.


Security guards should always be as prepared as possible; they need to be ready for anything and have a plan of action prepared at all times. Security personnel are the first line of defense when it comes to preventing potential threats. When prepared, security personnel will respond to threats more effectively. A security guard should also be prepared to call for backup when needed.


Security personnel should have good physical strength and endurance. They often need to work long security shifts, move quickly, stand for long periods, and react quickly to physical threats. Good physical fitness is an important component of performing these tasks and responding to threats promptly.

Professional Appearance

A security guard should always have a form of identification on them. They should also maintain a professional appearance and be in the required uniform at all times. However, some roles may be undercover, meaning the guard is intended to blend in with the public and not be identified.


In the province of Ontario, security guards must complete a mandatory training course in order to take their licensing exam. Training is critical for any guard; they must know how to identify potential security risks and suspicious activity. They must also be aware of protocol and what measures they should take if there is a security threat.

At Security Guard Group, our security personnel surpass industry expectations and receive intense customer service training. We also offer security guards in-house training specific to their industry, with some guards receiving up to 200 hours of on-site training.

Are you looking to improve the security of your business with a strong team of security professionals? Contact us today.


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