Security Guard Group?
With so much choice on whom to work with, it can be an overwhelming task to choose the right security partner. We understand it is a privilege to protect our client's property and personnel and we work around the clock to ensure our services exceed your expectations. We owe our high client retention rates to five principles:
1) Specialized Selection Process
Hiring a security guard is one of the most important decisions you can make for your business.
It's not just about finding someone to stand around, it's about finding the right person with the right qualifications to handle your situation.
Our specialized selection process and comprehensive training programs are designed to weed out unqualified candidates and offer you the best person for the security job.
2) Extensive Training Programs
If you are looking to hire a security services agency, we can guarantee our training methodology and intensity is unmatched in all of Ontario.
We use a state-of-the-art Learning Management system and divide our training into three modules:
1) In-depth orientation
2) On-site training with an experienced security guard
3) E-learning for continuous improvement
3) State-of-the-art Technology
Our all-in-one solution integrates everything into one mobile application. We use it to:
•Enable access to real-time data for our clients
•Centralize communication and company updates
•Schedule shifts and dispatch jobs
•Track work hours and manage timesheets
•Enhance daily operation
•Fill out checklists and forms
•Improve employee learning and professional skills
4) 24/7 Accessibility
Our minimal corporate structure ensures low overhead and guarantees that all clients and guards have maximum contact with the company owners.
One of many ways we achieve high client retention is the continuous hands-on approach our company’s ownership has. Each client receives continuous support each step of the way and until we are sure we’ve exceeded the client’s expectations.
Client representatives can speak to a member of our management team or our Director of Operations 24 hours per day and be assured of receiving a return call within 15 minutes.
All our clients have access to real-time data via our
“Client Portal”. This Portal will grant you access to everything that is related to you such as incidents analytics, shift reports, schedules, guard-tour reports and real time GPS tracking of the guard’s location + many more vital features.